Return Policy

Machine Dalal is owned and operated by EUROGRAF PLATFORMS PRIVATE LIMITED. We are a responsible incorporated company that is very serious about personal data and privacy.

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Return Policy

At Machine Dalal, we operate as a subscription-based trading platform dedicated to the print, packaging and converting industry.

Our role is to provide a seamless platform for trading; however, we are not directly involved in the sale or purchase of machinery, spare parts, or any physical goods. Therefore, we do not have a return policy applicable to any items traded on our platform.

All transactions, including negotiations, agreements, and delivery arrangements, are conducted directly between buyers and sellers.

Support and Guidance

While we do not manage returns or disputes related to print machinery and equipment, our dedicated support team is here to assist with:

  • Facilitating communication between buyers and sellers.
  • Providing guidance on best practices for secure transactions.
  • Addressing platform-related concerns or questions.

How to Reach Us

If you have any questions or require assistance regarding a transaction, please contact our support team via the Contact Page. We are committed to helping our users navigate the trading process and ensuring a smooth experience on our platform.

This policy reflects our role as a platform service provider and our commitment to fostering transparent and efficient trade within the print, packaging and converting industry.

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Regular updates from our magazine with illustrations, innovations , commodities, history, media, art and a whole lot more from the magnificent world of Print.